For customers residing in England, Scotland and Wales

Download and complete our manual repair form, include as much information as possible about the issue you are experiencing and any relevant documentation to help us with a diagnosis, print and send to Nikon UK at the address below:

DHL Supply Chain
Nikon Repairs
Unit 3, Waindyke Way
Normanton
WF6 1TF

We strongly recommend that you insure the package against loss or damage; Nikon UK cannot accept liability for any loss or damage that occurs in transit to our repair centre.

For customers residing in Northern Ireland, Guernsey, Jersey, Isle of Man and Gibraltar

We do not recommend sending your equipment directly to Nikon UK without speaking to us first, regardless of whether or not the camera is covered by the terms of the warranty, as you may incur unnecessary customs charges and delays. It may be preferable to use one of our other options or return the equipment to a service agent in, or near, your country of residence. Please see our worldwide offices and distributors, to find one well-placed to provide details of repair agents in your area.

If you still wish to send your equipment to Nikon UK and you are based outside of the England, Scotland and Wales, please be aware any import charges we incur from HM Custom and Excise could be passed on, regardless of whether or not the camera is covered by the terms of the warranty. We recommend you contact us first so we can discuss with you the most efficient way to send your equipment to a Nikon service centre.

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